E-mail: [email protected]
Our e-mail address
All contact goes through one address: [email protected].
- no telephone number
- no office or postal address
- no live chat, WhatsApp or Telegram account
Messages that claim to come from us through any other channel are not genuine and should be ignored. There is no paid support line, and we never charge for answering a question about the guide. Writing in simple English is fine.
What to write about
Most useful are notes about accuracy. If the guide says one thing and the game shows another, tell us. We also want to hear if the page does not display properly, if the demo button does nothing, or if you have a question about how we handle the e-mails you send.
Keep sensitive data out
Because we do not run accounts or handle money, there is no situation in which we need your ID, a password or your payment details. Sending them only creates risk for you. A short description of your question is all we need, plus a screenshot of the page if that helps, with personal details covered.
What we cannot help with
Some requests we simply cannot act on:
- problems with an account at a casino or betting site
- missing withdrawals or deposits
- disputes about a bet, a bonus or a round result
- requests for tips, signals or predictions
We have no way to look into these.
After you write
Every e-mail that reaches [email protected] is read by a person. Replies depend on what you ask and on how much checking is needed, so we do not give a fixed timeframe. If you need help urgently with stress or gambling worries, call Tele-MANAS on 14416, which is free and open at all hours.
Last updated: Oct 14, 2026